privacy policy


PRIVACY POLICY Parents or guardians should read this Privacy Policy and explain to their children using this website and/or mobile application the implications of this Policy. About us This website and/or mobile application are managed by MOTION PICTURES ENTERTAINMENT S.L., a company registered in SPAIN, with tax identification number NIF B66810524 business address in CALLE REINA VICTORIA 8. 08021 BARCELONA, SPAIN. MOTION PICTURES ENTERTAINMENT S.L., informs user of their website and MyaGo mobile application through this Privacy Policy on the processing and protecting of personal data of the users that can be collected when browsing or contracting services (performed) on this website. The use of this website by the user implies the acceptance of this Privacy Policy. MOTION PICTURES ENTERTAINMENT, S.L. takes the necessary measures to ensure the security, integrity and confidentiality of the data as laid down in the Regulation (EU) 2016/679 of the European Parliament and of the Council, of the 2th of April in 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and in that not foreseen by this by the Organic Law 3/2018 of the 5th of December, by the Protection of Personal Data and guarantee of digital rights, the Royal Decree 1720/2007, of the 21st of December, approving the implementing regulations of the Organic Law on Data Protection and the Law 34/2002, of the 11th of July, of Information Society Services and Electronic Commerce. Using the registration forms on this website or sending emails, each user's personal data are collected and processed which are necessary for the management and maintenance of some of the services provided and whose processing is governed by this Privacy Policy. We are committed to protecting your privacy. This Privacy Policy (Privacy Policy) explains how we collect, store, process and use your personal information of that of your children when using this website and/or the mobile application (the Services). It also details your rights in relation to your personal information or that of your children. You should read the Privacy Policy together with our Terms of Use. Our legal status is that of “data controller” and as such, we will securely store and process your personal information or that of your children that you or your children have provided us with or which we have collected by other means. Data Controller is a legal term used in European legislation to identify the person who controls what is done with certain personal information. Children Services are designed, in part, for children. Therefore, we are aware that we need to be more careful when processing personal information. Most of our Services include a children's section (the “Kids area”) and a separate section for parents (or guardians) (the “Adults area”). In the Kids area, children participate mainly by playing, reading e-books and/or watching videos. In general, we do not offer a place here where children can register or provide personal information by themselves. Normally, the only part of the services where anyone can enter personal data is in the Adult's Area. Therefore, in most cases, we do not plan to collect personal information from the children directly. We anticipate and assume that we will only collect personal information from the parents or guardians. If you are under 13 years of age, you can only use the Services and provide personal information with the consent and supervision of a parent or guardian. If we believe that child using the Services is under 13, we will not process any information about that child without the consent of the parent or guardian. If the user is 13 or more, we will only collect and process personal information as long as we believe that the user understands what this entails. What kind of personal information do we collect? We can collect the following information: name; email address; address; postal code; country and other geographical location data; date of birth; password and other authentication data; responses to customer satisfaction surveys or market research (unless provided anonymously); marketing preferences; name/s of the children; date/s of birth of the children; gender; any information that you (or your child) submit as part of a contest; Information about your device (eg, IP address or other device identifier) and your (or that of your child) use of the Services through the use of cookies (and similar technology) as described below. If you contact us with complaints or queries, we can keep track of any phone number you have used to call our customer service team, as well as correspondence. How and when we collect personal date from you and your children We can collect personal data when you or your children: participate, access or enrol in any of the Services' activities, online content, newsletters or competitions; create an online account or fill out any Services forms; contact our customer service teams or request information from us by any other means; respond to our communications; participate in our customer satisfaction surveys or other market research; communicate with us through social networking sites, third party applications or other similar technologies. When you browse the Services, we will also collect certain information about your device and your use of the Services by means of cookies and similar technologies, as outlined below. We will specify whether the personal data we have requested is mandatory or optional. Please note that, if you decide not to provide certain information that we have indicated as mandatory, in some circumstances, we may not be able to offer you a certain product or service. We may also collect personal data about you from third party sources, for instance, from our sub-contractors. How we may use your personal data or that of your children We (or date processors of third parties acting on our behalf) may collect, store and use your personal data or that of your children for the following purposes: to offer our Services, activities or online content and to provide information about our Services, activities and online content that can be adapted to your individual tastes or those of your children; to get in touch with contest winners; to identify you or your child as the winner of a specific contest; to send newsletters of which you or your children have subscribed; to offer you or your children the services you request; for system administration and internal operations (which include problem solving, data analysis and tests) in order to ensure the proper functioning of the Services; to distinguish you from other users (for example, to remember your login details); to analyse your use of the Services in order to improve the user experience and to ensure that content is presented to you more effectively on your device; to notify you of any changes to the Services; to offer customer support and to ensure a good level of customer service; when you have given us your consent or when the law allows us, to contact you or your children (including by email) in order to offer you products and services that we believe may be of interest to your or your children (you may at any time unsubscribe from our marketing communications); when you have given your consent to pass on your personal data to selected third parties for marketing purposes; and for mail forwarding of a geographical nature (so that you see he correct version of the Services based on the country from which you are accessing the Services); for security and to prevent fraud; to ensure that our Services are safe and secure; to comply with relevant laws and regulations. We may also collect information about visitors and users of the Services for statistical purposes or drafting of reports. Legal basis for processing your personal data. We will only process your personal information or that of your child when we have a legal basis to do so. The legal basis will depend on the purpose for which we have collected and used personal information. In nearly all cases, the legal basis will be one of the following: Consent: For example, when you have given your consent to be subject to certain marketing techniques by us. You can revoke your consent at any time, by clicking on the unsubscribe link (“unsubscribe”) included at the end of any marketing email we send you. Our legitimate business interests: When it is necessary for us to understand our customers, promote our services and operate effectively as suppliers of child content and related services, provided that in each case it is done in a legitimate manner that does not unduly affect your or your child's privacy or other rights. Compliance with the law: When we are subject to a legal obligation and need to use your personal information to comply with that obligation. Where we store your personal data The personal information we collect may be transferred and stored at a destination outside the European Economic Area (el “EEA”), including countries which do not have data protection laws or whose legislation laws are less stringent than in Europe. Whenever we transfer your or your child's personal data, as described in the previous section, we will take such measures as are reasonably necessary to ensure that adequate security guarantees are in place in order to protect said personal data and ensure that it is treated securely and in accordance with this private policy. In such cases, we rely on approved data transfer mechanisms (like the EU “model contract clauses” and the “Privacy Shield” between the EU and the US) to ensure that your information is subject to appropriate safeguards in the recipient country. If you are in the EEA, you can contact us to obtain a copy of the guarantees we have adopted to protect your personal information and your privacy rights in these circumstances. How we retain your data We take steps to ensure that the personal data we collect is retained only for the necessary time for the purpose for which it was collected. After this period, it will be deleted or in some case, anonymized. When we have collected personal data based on your consent and we have no other legal basis to continue such processing, if you subsequently withdraw your consent, we will delete your personal information. However, please note that when you unsubscribe from our marketing communications, we will keep track of your email address to make sure we don't send you marketing emails in the future. Do we share personal data with third parties? We may share your personal date (or your child's) with our sales representative/marketing data processor that hosts the Services, stores all related data and sends certain emails on our behalf. If a third party acquires all (or almost all) of our business and/or assets, we may disclose your personal information or that of your children to that third party in connection with the acquisition. We may also disclose your personal information or that of your children where required by applicable law, a governmental agency or a police force. We may also disclose your personal information or that of your children to protect our rights and our property or safety, or of our users or others and to enforce or apply our terms and conditions (which includes the exchange of information with other companies) or where required by applicable law, a governmental agency or a police force. Other than as described in this Privacy Policy, we will not disclose, sell or rent your personal data or that of your children to third parties unless you have given your consent. If you give your consent but then change your mind, you can contact us and we will cease such activity. Cookies and similar technology Our sites use cookies and similar technologies. A cookie is a small file of letters and numbers that is sent to your browser when you visit our site. We only use cookies to track the analysis of how users interact with our site and not for targeted advertising purposes. These cookies are of an “analytical” nature and allow us to recognize and count the number of visits and see how those who use our site move around it. This allows us to improve the way the website works, for instance, making sure users easily find what they need. We may use technologies such as tags, pixels or web beacons. These are objects embedded in a website or email and are often invisible to the user but make it possible to check if a user has seen a page or email. The site may also use “local shared objects”, also known as “flash cookies”. This is data that certain video players can store on your computer, such as preferences or progress in a game. Please see our Cookie Policy for more information on how to disable cookies. Third party Sites The Services contain links to other websites and services operated by third parties. Please note that this Privacy Policy applies only to the personal data we collect through the Services (or through contests in our applications on third party websites, including social networks where there is a link to this policy) or that we receive from third parties and we cannot be held responsible for the personal information that such third parties may collect, store and use through their own services and websites. Always carefully read the privacy policy of each of the websites and services of third parties that are visited or used. In addition, when we are provided with information on a third-party site or platform (for example, through our contests in our applications on social networking sites), the third party's website may also collect information that is subject to its own private policy. Security We take appropriate technical and organizational measures to safeguard the personal date we have about you and we regularly review our security measures to consider new technologies and methods in order to safeguard your data. Please note that no transmission over the Internet can be guarenteed as secure and therefore, we cannot guarantee the security of any personal information we receive through the Internet. You must maintain the confidentiality of your password and any other authentication information for the Services. If you know or suspect that someone other than you knows your password or any other authentication data, you must notify us immediately using the contact details below. Your rights The user will be able to exercise at any time, in the terms established in the legislation in force, the rights of access, correct or delete data, request that the processing be limited, as well as revoke the consent given, rights mentioned in the aforementioned Regulation (EU). The exercise of these rights can be carried out by the user themself by contacting MOTION PICTURES ENTERTAINMENT, S.L. at the address of the registered office indicated above; by sending an email to the following address or postal address Reina Victoria 8 Barcelona 08021- Spain For the effective exercise of these rights, the user must prove their identity by providing their name and surname, photocopy of their ID card or equivalent identification document proving their identity, a request specifying the application, address for notification purposes and date and signature of the applicant. The user may also complain to the Spanish Date Protection Agency (Competent Supervisory Authority in this field), especially when they have not obtained satisfaction in the exercise of their rights, by writing directly to, C/Jorge Juan, nº 6, 28001 - Madrid, or via the web: Changes to this Private Policy We may review this Private Policy from time to time, so please visit our website regularly to be aware of any updates. We will notify you if these changes are material and we will ask for your consent in case the change may harm you in any way.